Holland America Enhances Online Check

Holland America Line has improved its Signature Preferred Online Check-in process to collect credit card information on its website. The secure online registration process will enhance and simplify the pier check-in process. "Collection of credit card information at the pier takes the most time in the check-in process," said Richard Meadows, executive vice president-marketing, sales and guest programs. "By collecting this information online in advance with other information such as immigration details, we've significantly sped up the process for those guests who choose online check-in."

Guests completing and submitting required information online will print out a Signature Preferred Boarding Pass and proceed to a special line at the pier. Information is quickly verified, identification is checked, and guests are photographed for ship security. They can then proceed to the boarding area with their staterooms keycards. Credit cards are only authorized when information is transferred to the ship just before departure. To access the online check-in, visit www.hollandamerica.com/checkin/loginStart.do.

Booking number and last name are required to enter.

Published by Modern Agent on August 1, 2007